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We will communicate with you in a clear, accurate and timely manner so you can enjoy your property and be confident your needs are being looked after. We receive hundreds of requests and questions daily and to the best of our ability ensure we action items every day; while we must prioritise these, all enquiries will be responded to within 1 business day. We will ensure you have all the resources you need at your fingertips including a full list of emergency contacts, answers to commonly asked questions on our web site, an after-hours contact number and, in addition to all that, a maximum response time of 4 hours, 7 days a week for emergencies. From the very first Annual General Meeting for a new complex, through to the formation of the executive committee and onwards to regular meetings throughout the year, we will provide you with everything you need. We provide a welcoming, supportive meeting environment; information and executive training resources to ensure you get the most from the experience; and detailed follow up and reporting so you remain fully informed and achieve real outcomes.

info@bigways.co.uk bigways.co.uk

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